Custom Middleware
Most software products now provide open APIs. Open APIs let you integrate between packages, where an Out Of The Box integration doesn’t already exist.
Depending on the software on either side, if no data mapping is required, AND if the authentication protocols needed are compatible, it's possible to use these APIs to directly connect the two software packages. More often than not, it’s not that simple and you'll need to use Middleware.
Middleware is integration specific software that lives on a server. It's a bridge between different software packages, which can map data based on each package’s requirements. It handles the authentication between the two systems. Critically, Middleware can also audit and manage the successes and failures of the packets of information that you’re sending and receiving.
Productised Middleware can be pricey. It relies on dedicated internal resources to manage it. We’ve developed a tailored Middleware solution, which is cost effective and simpler for you to manage internally.

