Custom Middleware
Most software products now provide open APIs. These open APIs are designed to let you integrate between packages, where an Out Of The Box integration doesn’t already exist.
Depending on the software on either side, if no data mapping is required, AND if the authentication protocols needed are compatible, you may be able to use these APIs to directly connect the two software packages.
However, more often than not, it’s not that simple and some form of Middleware is required.
Middleware is the bridge between the two packages which can map data based on each package’s requirements. It also handles the authentication between the two systems. Critically, Middleware can also give you a way to audit and manage the successes and failures of the packets of information that you’re sending and receiving.
Productised Middleware can be quite pricey. It relies on you having dedicated internal resources to manage it. This is why we’ve developed a tailored Middleware solution, which is cost effective and simpler for you to manage internally.

