Integration Services
Business System Alchemy Integration Services provides end-to-end solutions to meet your software system integration requirements.
We design and create the functional and technical specifications. We communicate in “tech-speak” with your vendors on your behalf, with your business needs in mind. Finally, we then build the integration between systems for you and create the Custom Middleware, if it is needed. You can read more about our Custom Middleware here.
ERP software is no longer able to be all things to all businesses.
It's become more common for companies to select the best software for the functional requirement, rather than compromising and trying to do everything within their ERP. And sometimes you may also need to use your Customer/Supplier/Vendor's preferred software system.
When you have multiple software systems (and vendors) that don’t talk to each other, it creates a lot of unnecessary additional work for staff. You end up with "Swivel-chair integration" in place - users working between two screens to keep both systems up to date.
What you really need is to use the software you need or want to use, but still have data flowing seamlessly between systems.
Before we start integration design, we make sure we understand your current Financial, Operational and Technological processes and structures. This means that the technology integration method on offer is the right solution for the future of your business.
We’re the safety net so that you can be confident that your people, process and technology will fit together.
We work between various ERP packages and Best of Breed systems - Document Management, Field Mobility, Business Intelligence solutions, Industry-Specialist software and more. We'll lay out your options so that you can provide maximum value back to your business. The result? All your vendors and their software systems communicating effectively with your own, by providing a right-sized integration between software packages.
Pronto-Xi Integrations
The OOTB Pronto-Xi APIs are pretty specific and don't always work when you need to integrate to your preferred Service Management System, eCommerce, Payroll, CRM, WMS, or software/customer portals that your clients want you to use.
We've built multiple integrations over the last ten years, using a repeatable method. It's designed to handle the data packets, process them and deal with errors, all within Pronto. The APIS used are customised, based on your Pronto-Xi processes and your third party software. All the mapping tables are within Pronto-Xi, where possible, so it's easy for you to adjust the integration mapping as it evolves.
If you’d like to learn more about our Integration Services, click here.