Objective 
An international fashion house was stuck on a very old version of their legacy ERP. They’d been waiting several years for Global Head Office to fit them into an ERP upgrade project. In order to fill process gaps, they’d previously added several peripheral systems to their main ERP. They had minimal automated integration between systems. Most of the “integration processes” were reliant on people rekeying or manually loading data.
They engaged us to perform a Systems Review, aiming to identify where, if it all, their current Supply Chain/Logistics systems could be improved.
Solution Delivery
- Over three days, we mapped systems and processes with key staff. We identified process gaps and system inefficiency. The business was very reliant on one key business resource who knew “how everything worked”.
- We used this information to create detailed System Maps. These System Maps documented the interface points and dataflow between the various business systems. The business had previously not had this level of documentation.
- We were also able to identify some key business inefficiencies in the supply chain process. The business could address some of these inefficiencies pre-ERP upgrade, but others could only happen with the upgrade project.
- We provided the business with a list of the key integration weak-points. We also gave them some strategies for short and long term solutions.
Achievements
- While we couldn’t expedite the ERP upgrade, we were able to provide the business with some short term gains they could implement during the waiting period.
- The business had the benefit of a detailed system map and business processes, that would help ensure they made the most out of the ERP upgrade.
- We were able to identify some business-critical requirements for the business to take back to Group and request for inclusion in the upgrade project.
If you’d like to learn more or talk to us, click here for our contact details.