Business System Alchemy was started by Michael Meryment and Ruxana D'Vine in 2012. They are both passionate about helping businesses get the most out of IT systems and their vendors. They both feel there is often a significant divide between the way businesses communicate IT needs and in the way their IT vendor digests and acts on those needs.

Michael and Ruxana and developed their High-Impact Project Delivery method while working together in a multi-national Construction and Services company, from its birth to its untimely demise.

We use a proven method to help you to deliver change and improvement initiatives, providing the translation between business needs and IT systems. We balance structured process change and IT system improvements, ensuring we cover end to end needs.

Their extensive business experience allows them to improve process and efficiency, working with and beyond technology. They know how to successfully dissect detailed and complex processes into digestible segments, allowing them to highlight your business drivers, identify revenue or cost leakage, and then design and deliver projects to solve these business challenges.

Ruxana first encountered IT systems while using Pronto-Xi ERP as a Service Coordinator and Administrator at a lock-smithing company, where she was involved in driving the system to meet operational needs.

She then worked for several years at Pronto Software Ltd as a Senior Business Analyst, focusing on ERP implementation and process assistance for Service and Construction businesses, as well as Negotiation and Change Management consulting.

She changed roles to work with a multi-national Construction and Services company from its early stages, becoming an Business Integration Specialist and working with Michael as the front-line team for the IT integration of Mergers and Acquisitions. Tasks included project management; business process review and re-engineering; software implementations; process change management; program specifications and program design.

During this time, she developed a specific interest in development of new business systems and processes, helping the Operational side of the business drive more value from ERP.

Ruxana’s primary focus is Operational.

She is a member of the Australian Institute of Project Management and the global Association of Change Management Professionals.

Michael started his professional life as a Chartered Accountant, before moving to work for a Consultancy business providing IT evaluations and implementations to medium to large businesses.

A growing passion for IT and Systems then led him to create his own IT Consultancy business, where he focused on New Technology project roll-outs. Projects included fixed voice, data and mobile vendor assessment and selection; IP data and voice roll-out nationwide; business continuity and disaster recovery plan development and IT systems management.

This then led to a role as a Business Integration Specialist at a multi-national Construction and Services company, where he worked with Ruxana as the front-line team for the IT integration of Mergers and Acquisitions. Tasks included process analysis and reengineering; software implementations; telecoms roll-outs and process change management.

Michael has a strong interest in efficient application of new technologies and is passionate about the effective use of these new tools within businesses.

Michael’s primary focus is Technical and Financial.

He is a Chartered Account and has a Masters in Business Technology.