Objective Our Construction-industry client was about to start work on a new large-scale project, as part of an equal Joint-Venture. They asked us to assist them with determining best process for long-term management of the Joint Venture project. The processes had to cover the business and software needs of both the involved parties. We had to provide a process which …
Supplier Catalogue Software – direct to Project Construction Materials
Objective Our Construction industry client had ongoing challenges with the way their ERP allowed them to record project materials. They had a mix of quantity-tracked warehouse items, tracked consumables and supplier items price lists used for procurement. They had previously attempted to work around their ERP software shortcomings by recording every item as a system inventory item. However, over time …
M&A ERP Harmonisation
Objective Our client, a vertically integrated telecommunications provider operating in Australia and New Zealand, had committed to its shareholders to streamline internal systems. We had completed an initial strategy document for them, that was then used to select the ERP to be used across the business. We were engaged to assist them with the rollout, working with the vendor as …
Construction AP Automation – Concur
Objective Our Construction-based client chose to to implement the SAP Concur Invoice system and integrate it to their Enterprise Management software. The integration required a two-way feed, sending Supplier Account details and Purchase Orders from their ERP to Concur Invoice, and approved invoice data from Concur Invoice back into their ERP. Senior Management knew that most AP Automation software is …
Database Cleanse and ERP Upgrade Management
Objective An ANZ business specialising in lifting and materials handling equipment suspected they were ineffectively running their chosen ERP. They couldn’t produce adequate Operational or Financial reports from the system. Users were regularly generating system errors. The ERP software was not actively working for the business. It had become a meaningless peripheral system that staff used simply because they had …
Rectification of ERP Implementation
Objective An international multi-technical Services company had recently acquired a Construction and Services HVAC business. They had implemented them onto their ANZ-wide ERP software. The implementation was done through a Distributor of the ERP and had not gone well. There were issues with data take-on, inaccurate setup and functional gaps. The new business were unable to complete key processes in …
Implementation of Mining Project Process Controls
We Objective A specialist manufacturer of key mining equipment realised they needed a more competitive approach in a tightening market. A large business change project was initiated. As part of this project, the business decided to review current operational systems processes and financial processes. Their aim? To optimise current ERP and provide more control over their mining projects. They engaged …
Service Operations Optimisation
Objective Our client, an ANZ leader in physical security, had an Australia-based Service Call Centre. It was over-staffed, working under capacity and had a high cost base. Internal processes were widely inconsistent, data sharing was non-existent and key customer information was held at a personal level. They had decided to move the Call Centre overseas as a means to reduce …
Optimising ERP to Streamline Business Process
Objective The business owners had acquired their business upon exit from a larger, multi-national, entity and had inherited an ERP configured for a more complex environment. The owners were seeking to remove complexity, unnecessary customisations and system restrictions that were causing process roadblocks. It was also seen as an opportunity to improve the system efficiency and make use of functionality …
HVAC Services Business Merger
Objective A multi-national Construction and Services publicly listed entity needed to amalgamate four distinct Facilities Management operations into a single business unit. This involved physical relocation of two of the businesses, as well as operational and financial process discovery, documentation and re-engineering. Our brief was to successfully bring all the operations together into one business unit in a three month …
Integration of Electrical Acquisition
Objective An Australian-based multi-national required the ERP implementation and re-structure of a recently acquired $140m Electrical contracting and service business. The re-structure included establishing a centralised back office for Payroll, Accounts Receivable and Payables. There was a need to minimise the manual and spreadsheet based systems, as well as to introduce Inventory control processes. Our brief was to deliver these …