Project and Change Management – Netsuite Professional Services

The AlchemistPeople, Process, Technology

Objective Our client, an engineering consultancy, had recently selected a new billing and project management software system – Netsuite. The new software was to replace an unsuccessfully implemented replacement for an old, home-grown projects system. The original system was unstable, but it was universally loved by the directors and staff. The interim replacement was universally hated! Additionally, the cut-over to …