Objectives Our clients often have challenges meeting Parent company or Head Office reporting requirements. And the challenge increases if they’re using ERP software, or financial software, which is different to the rest of the Group. It’s common for a business to go down the path of getting staff to manually piece the data together – their justification is that it’s …
Database Cleanse and ERP Upgrade Management
Objective An ANZ business specialising in lifting and materials handling equipment suspected they were ineffectively running their chosen ERP. They couldn’t produce adequate Operational or Financial reports from the system. Users were regularly generating system errors. The ERP software was not actively working for the business. It had become a meaningless peripheral system that staff used simply because they had …
Service Business KPI Reporting
Objective A national service business required a key report to be developed in order to provide Service Contract KPI data to a major customer. Their ERP vendor was capable of delivery, but both parties were having some issues communicating and understanding the needs and business drivers. The customer had been unable to initiate a confirmed engagement. They engaged us to …