Objective We have a long-term client who has been undergoing a time of significant change. This change was bringing in new software systems, as well as modified business processes. As part of the implementation of the new software, Senior Management wanted to avoid manual integration. They also wanted to allow for software systems to easily talk to each other, where …
Parent Company Reporting – 3 clients, 3 needs, 3 ways
Objectives Our clients often have challenges meeting Parent company or Head Office reporting requirements. And the challenge increases if they’re using ERP software, or financial software, which is different to the rest of the Group. It’s common for a business to go down the path of getting staff to manually piece the data together – their justification is that it’s …
Supplier Catalogue Software – direct to Project Construction Materials
Objective Our Construction industry client had ongoing challenges with the way their ERP allowed them to record project materials. They had a mix of quantity-tracked warehouse items, tracked consumables and supplier items price lists used for procurement. They had previously attempted to work around their ERP software shortcomings by recording every item as a system inventory item. However, over time …
Bespoke Client Asset Repair Software
Objective Our client specialises in repairs of customer owned, mobile assets and equipment, predominantly from within the Mining industry. Over time, they had developed some specific internal and external processes that had become critical to meeting customer requirements, but were managing these requirements in Excel. They searched for an “off the shelf” software package that covered these industry-specific requirements, but …
Development of Fit for Purpose AP Automation Workflow
Objective Our client, a government department encompassing multiple industries, needed an AP Automation solution that allowed users to accurately rectify errors or mismatches within their ERP. Their current system provided a similar function, but also allowed Finance users to override system controls and create process issues for the Operational teams. They engaged us to provide a functional and technical specification …
Redevelopment of Business Critical ERP Customisations
Objective A National Transport business had been stuck on a very old legacy version of their ERP software. A change (or two) in ownership had meant that it had been impossible to get budget to upgrade to a more current version. Unfortunately, there were ongoing issues with badly designed legacy customisations, along with an outdated database infrastructure. They also had …
Mining and Engineering Systems and Processes Review
Objective Our client, an engineering, mining services and industrial manufacturing Group, decided to use an industry downturn as an opportunity to address ERP issues, process failings and inconsistencies across their various companies. Senior management decided that the work they did now would put the business in a better place to take advantage of the eventual upturn. Their scoped project included …
Implementation of Mining Project Process Controls
We Objective A specialist manufacturer of key mining equipment realised they needed a more competitive approach in a tightening market. A large business change project was initiated. As part of this project, the business decided to review current operational systems processes and financial processes. Their aim? To optimise current ERP and provide more control over their mining projects. They engaged …
Multi-Industry Business Process Optimisation
Objective A government department initiated an ERP system upgrade project, which would span many version changes and therefore, many functional changes. The ERP system is used by multiple industry streams, some requiring customisation. The industry streams are very diverse – an engineering group, a dairy production facility, a laundry service, a print shop, a saw-mill and a meat production facility …
Service Operations Optimisation
Objective Our client, an ANZ leader in physical security, had an Australia-based Service Call Centre. It was over-staffed, working under capacity and had a high cost base. Internal processes were widely inconsistent, data sharing was non-existent and key customer information was held at a personal level. They had decided to move the Call Centre overseas as a means to reduce …
Optimising ERP to Streamline Business Process
Objective The business owners had acquired their business upon exit from a larger, multi-national, entity and had inherited an ERP configured for a more complex environment. The owners were seeking to remove complexity, unnecessary customisations and system restrictions that were causing process roadblocks. It was also seen as an opportunity to improve the system efficiency and make use of functionality …
Construction Business Merger & Acquisition Integration – UK
Objective A multi-location UK Construction business was acquired by an Australian-based multi-national. The brief was to integrate the UK businesses into the IT network and ERP system used by the rest of the Group. Solution Delivery There was a heavy reliance on inconsistent spreadsheet systems throughout the UK organisation. Significant analysis of all the spreadsheet systems was required, with an …
Integration of Electrical Acquisition
Objective An Australian-based multi-national required the ERP implementation and re-structure of a recently acquired $140m Electrical contracting and service business. The re-structure included establishing a centralised back office for Payroll, Accounts Receivable and Payables. There was a need to minimise the manual and spreadsheet based systems, as well as to introduce Inventory control processes. Our brief was to deliver these …