Objective Our Construction-industry client was about to start work on a new large-scale project, as part of an equal Joint-Venture. They asked us to assist them with determining best process for long-term management of the Joint Venture project. The processes had to cover the business and software needs of both the involved parties. We had to provide a process which …
Business-Specific Field Service Mobility Application
Objective Our Field Services client specialises in Mechanical Services. The National Service Manager (NSM) was looking for a Field Service Mobility solution. There was an App option which was part of the Service module in their ERP, but it didn’t meet their process needs. He had found alternative options, but they all required use of the accompanying Field Service Management …
Supplier Catalogue Software – direct to Project Construction Materials
Objective Our Construction industry client had ongoing challenges with the way their ERP allowed them to record project materials. They had a mix of quantity-tracked warehouse items, tracked consumables and supplier items price lists used for procurement. They had previously attempted to work around their ERP software shortcomings by recording every item as a system inventory item. However, over time …
Bespoke Field Service Mobility Solution
Objective Our Client for this project has a business that operates in a fairly unique environment, where many locations have no wireless network or access to mobile networks. They needed a Field Service Mobility solution, but one which could work in this very restrictive “minimal network” environment. The Field Service Mobility solution needed to be able to operate completely offline, …
Development of Fit for Purpose AP Automation Workflow
Objective Our client, a government department encompassing multiple industries, needed an AP Automation solution that allowed users to accurately rectify errors or mismatches within their ERP. Their current system provided a similar function, but also allowed Finance users to override system controls and create process issues for the Operational teams. They engaged us to provide a functional and technical specification …
Concur Expense Management Integration
Objective Our client decided to implement the Concur Expense Management system. They wanted to integrate the software to their Enterprise Management software. This meant that they wanted to automate the dynamic selection lists in Concur, as well as send the approved expense claims and corporate credit card reconciliations for payment into the ERP. They engaged us to design and build …
Redevelopment of Business Critical ERP Customisations
Objective A National Transport business had been stuck on a very old legacy version of their ERP software. A change (or two) in ownership had meant that it had been impossible to get budget to upgrade to a more current version. Unfortunately, there were ongoing issues with badly designed legacy customisations, along with an outdated database infrastructure. They also had …
Bespoke Business Software Design
Objective An insurance-affiliated Building Services company had outgrown existing systems and wanted to extend current back office processes into the field. The highly specific industry requirements meant that bespoke design was required. They engaged us to help them document their solutions requirements, as well as determine best options for their Field Service Strategy. Solution Delivery We defined and documented current …