Below you'll find a list of all posts that have been categorized as “Technical Services”
Over the last ten years we’ve seen a trend where businesses pick “best of breed” (BoB) software to meet process needs rather than trying to do everything in their ERP software. This is a great path to follow, as a BoB package will often provide the best software solution for a specific process. However, it only becomes truly optimal if …
Generating paper forms has become one of the most frequent, recurring actions in modern offices. We print everything – emails, reports, invoices, spreadsheet data, letters, customer correspondence – the idea of the printed copy being that we have tangible, physical representation that an action has occurred, or confirmation that a task needs to take place. In many circumstances, a hard …
Almost everyone I talk to in the Service Industries is looking for the ideal Field Service Mobility solution for their business. However, when I ask them what that means, their definitions of Field Service Mobility vary greatly. Some see Mobility as the equivalent of a paper service docket on an iPad; others see Mobility as the ability to capture photo …
Recently we’ve been working on two projects that involved outsourcing. One involved outsourcing of operational staff while the other involved outsourcing of IT services. Coincidence? Probably not. We all know how much the world has changed economically and that we will most likely never go back to the glorious boom times of pre-GFC. A lot of businesses are realising that …
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