Objective Our client, a market leading provider of critical maintenance services to the oil and gas sector in Australia, New Zealand and the Middle East, used internally developed operational and financial software. There were a lot of issues within the software and it had become a significant business risk. A Big Four consultancy provided them with a market review, but …
Supply Chain / Logistics Systems Review
Objective An international fashion house was stuck on a very old version of their legacy ERP. They’d been waiting several years for Global Head Office to fit them into an ERP upgrade project. In order to fill process gaps, they’d previously added several peripheral systems to their main ERP. They had minimal automated integration between systems. Most of the “integration …
Implementation of Mining Project Process Controls
We Objective A specialist manufacturer of key mining equipment realised they needed a more competitive approach in a tightening market. A large business change project was initiated. As part of this project, the business decided to review current operational systems processes and financial processes. Their aim? To optimise current ERP and provide more control over their mining projects. They engaged …
Service Operations Optimisation
Objective Our client, an ANZ leader in physical security, had an Australia-based Service Call Centre. It was over-staffed, working under capacity and had a high cost base. Internal processes were widely inconsistent, data sharing was non-existent and key customer information was held at a personal level. They had decided to move the Call Centre overseas as a means to reduce …
Optimising ERP to Streamline Business Process
Objective The business owners had acquired their business upon exit from a larger, multi-national, entity and had inherited an ERP configured for a more complex environment. The owners were seeking to remove complexity, unnecessary customisations and system restrictions that were causing process roadblocks. It was also seen as an opportunity to improve the system efficiency and make use of functionality …
IT Infrastructure Review and Refresh
Objective A national construction firm had outgrown its IT infrastructure and IT management practices. We were engaged to provide assistance with development of short and long term IT strategy, leading to the eventual rollout of new infrastructure. Solution Delivery The Infrastructure review highlighted several areas for change or improvement, leading to the development of fourteen individual projects. These projects required …
Construction Business Merger & Acquisition Integration – UK
Objective A multi-location UK Construction business was acquired by an Australian-based multi-national. The brief was to integrate the UK businesses into the IT network and ERP system used by the rest of the Group. Solution Delivery There was a heavy reliance on inconsistent spreadsheet systems throughout the UK organisation. Significant analysis of all the spreadsheet systems was required, with an …
HVAC Services Business Merger
Objective A multi-national Construction and Services publicly listed entity needed to amalgamate four distinct Facilities Management operations into a single business unit. This involved physical relocation of two of the businesses, as well as operational and financial process discovery, documentation and re-engineering. Our brief was to successfully bring all the operations together into one business unit in a three month …
Integration of Electrical Acquisition
Objective An Australian-based multi-national required the ERP implementation and re-structure of a recently acquired $140m Electrical contracting and service business. The re-structure included establishing a centralised back office for Payroll, Accounts Receivable and Payables. There was a need to minimise the manual and spreadsheet based systems, as well as to introduce Inventory control processes. Our brief was to deliver these …