Generating paper forms has become one of the most frequent, recurring actions in modern offices. We print everything – emails, reports, invoices, spreadsheet data, letters, customer correspondence – the idea of the printed copy being that we have tangible, physical representation that an action has occurred, or confirmation that a task needs to take place. In many circumstances, a hard …
Are you being an ostrich about your business processes and IT systems?
Process challenges and changes are a part of daily business life. They’re either a common part of the juggling act within a business, or a catastrophic event that has the potential to shake a business to the core. Either way, they don’t go away on their own. When these process challenges are associated with technology, there’s often a particular reluctance …
Top Five Ways to Recognise Business Process Bloat
Process Bloat is everywhere in business. It’s often hidden well, like a secret addiction, and for good reason: if you knew it was there, you’d take it away. “Surely that’s not happening in my business,” you might say, “my staff are fantastic and they’re highly efficient!” There’s most likely nothing wrong with your staff, but everything wrong with the processes …
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