Below you'll find a list of all posts that have been tagged as “Business Process Change”
One of the running jokes about ERP is that the business always thinks that the last software package was better than the current software package, even when everyone hated the last software package. After the initial honeymoon period of a new software implementation, it’s pretty common for staff to start to focus on the system flaws and what it does …
The end of the year can be a frustrating time for your IT project. You know you still have so much you want to achieve but you, or the team, are running out of time. It can also be disheartening if you’ve spent the year trying to get a project going, but you feel like you haven’t made enough progress. …
Software vendors… you love them, but you hate them. A lot of customers tend to have a vendor “war story” and unfortunately, often let it bias their relationship with their vendor. Customers can have long memories when it comes to vendor issues and the “small upgrade incident of 2010”, often escalates as it gets re-told over the years. We often …
We’ve just gone past the point where we can’t talk about it still being the start of the New Year. It is, however, the time of year when we suddenly realise that despite our best intentions, none of our post-New Year projects have kicked off. For a lot of businesses, April is the beginning of the last quarter before the …
Recently we’ve been working on two projects that involved outsourcing. One involved outsourcing of operational staff while the other involved outsourcing of IT services. Coincidence? Probably not. We all know how much the world has changed economically and that we will most likely never go back to the glorious boom times of pre-GFC. A lot of businesses are realising that …
We all like the idea of starting the New Year with a clean slate, with all our old problems or projects solved or resolved. Unfortunately, life in a business isn’t always that simple. More often than not, you had a project underway but it was derailed somewhere at the beginning of December and ended up in “Christmas limbo”. So now …
Process challenges and changes are a part of daily business life. They’re either a common part of the juggling act within a business, or a catastrophic event that has the potential to shake a business to the core. Either way, they don’t go away on their own. When these process challenges are associated with technology, there’s often a particular reluctance …
If you’re the owner/operator of or a manager in a Small to Mid-sized business, chances are you’ve come across the concept of IT project management and dismissed it as a waste of time and money. After all, you know you have good staff in your business who are keen to get involved in your IT project, so that should be …
Have you forgotten/not worried about the recent Australian changes to the Building Construction Industry tax requirements? The first due date for reporting taxable payments made to sub-contractors is 21st July 2013. Does this apply to your business and if so, can your business system and current processes produce the required data? What is Taxable Payments Reporting for the Australian Building …
The implementation of a new ERP or BMS for a business is a mammoth undertaking. There is always a significant cost both financially, as well as on your people. Most businesses are ill-equipped to deal with an extraordinary event like this and don’t have on tap the skill sets required for an implementation that is a process change project at …
The study of Alchemy has existed since Ancient Times. In the Hellenistic city of Alexandria, technology, religion, mythology and philosophy were studied, forming one of the earliest records of alchemy in the Western world. Alchemists are most often remembered as “people who tried to turn lead into gold” and in actual fact, the rise of Alchemy in the west is …
Process Bloat is everywhere in business. It’s often hidden well, like a secret addiction, and for good reason: if you knew it was there, you’d take it away. “Surely that’s not happening in my business,” you might say, “my staff are fantastic and they’re highly efficient!” There’s most likely nothing wrong with your staff, but everything wrong with the processes …