Objective Our client, a leader in Early Childhood Education and Care Services, had undergone a significant growth spurt, as well as dealing with the challenges inherent in the Covid lockdown environments. In particular, they had ongoing challenges in their recruitment processes, due to a generally lower level of potential candidates, combined with variable business processes in use by remotely working …
Solving Out Of The Box API limitations
Objective Our client had an existing, simple integration in place between their ERP and a Field Service software package. They wanted to expand on this integration, but the integration methods provided by the Field Service software had changed from “pushing” data changes to the ERP, to the use of Webhook subscriptions. The client’s ERP software was unable to manage this …
Rectify and Expand simPRO to ERP Integration
Objective Our Construction-industry client had a pre-existing integration built between simPRO and their ERP system. This integration had been build by their ERP vendor for them and was reliant on having IBM middleware in place, hosted by their ERP vendor. We had been involved in the original work to develop process and data translation for the integration and at the …
Bespoke Field Service Mobility Solution
Objective Our Client for this project has a business that operates in a fairly unique environment, where many locations have no wireless network or access to mobile networks. They needed a Field Service Mobility solution, but one which could work in this very restrictive “minimal network” environment. The Field Service Mobility solution needed to be able to operate completely offline, …
M&A ERP Harmonisation
Objective Our client, a vertically integrated telecommunications provider operating in Australia and New Zealand, had committed to its shareholders to streamline internal systems. We had completed an initial strategy document for them, that was then used to select the ERP to be used across the business. We were engaged to assist them with the rollout, working with the vendor as …
Bespoke Client Asset Repair Software
Objective Our client specialises in repairs of customer owned, mobile assets and equipment, predominantly from within the Mining industry. Over time, they had developed some specific internal and external processes that had become critical to meeting customer requirements, but were managing these requirements in Excel. They searched for an “off the shelf” software package that covered these industry-specific requirements, but …
ERP Server Changeover Assistance
Objective Our client, an international multi-technical Services businesses, had been running their primary ERP on a server that had reached end of life several years prior. Various attempts had been made to initiate a server replacement project, over several years, but had never eventuated. Each time the idea was broached, internal IT staff became very nervous about the effort and …
Construction AP Automation
Objective Our Construction-based client chose to to implement the SAP Concur Invoice system and integrate it to their Enterprise Management software. The integration required a two-way feed, sending Supplier Account details and Purchase Orders from their ERP to Concur Invoice, and approved invoice data from Concur Invoice back into their ERP. They were aware that most AP Automation software is …
eCommerce ERP Integration
Objective Our client, an ANZ business specialising in lifting and materials handing equipment, realised they need a B2B sales platform in order to better manage their customer needs. They initially embarked on a review of out-of-the-box eCommerce platforms, pre-built to work with their internal ERP. This process occurred in conjunction with their ERP vendor, however, their ERP vendor struggled to …
Project and Change Management – Netsuite Professional Services
Objective Our client, an engineering consultancy, had recently selected a new billing and project management software system – Netsuite. The new software was to replace an unsuccessfully implemented replacement for an old, home-grown projects system. While the original system was unstable, it had been universally loved by the directors and staff, while the interim replacement was universally hated. Additionally, the …
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